New parking pay and display and permit providers for Central Bedfordshire Council

Drivers using their mobile phone to pay-to-park in Central Bedfordshire car parks will need to register with a new provider from 16 January.

JustPark will be taking over the Central Bedfordshire Council contract from current provider RingGo, and will be running the service across all of the councils pay and display car parks. The switch to the new provider will save the council an estimated £60,000 a year. 

The new system has user-friendly technology which should help drivers plan their journey, park, pay and get on with their day. In addition to paying in cash, you can use your mobile phone - either by calling the number on display in the car park or by using the JustPark app, at no extra cost. Payment options including Apple Pay, Android Pay and PayPal one touch. You can register in advance or at the car park either online or via an iPhone, Android or Apple Watch App.

Notices are being placed at the relevant car parks, and JustPark will also be on-site to ask queries from the public at key times during the changeover. There is also a dedicated local rate telephone number for customer enquiries; 24-hour payments; or extra help.

Central Bedfordshire Council has also changed their supplier of parking permits. Imperial Civil Enforcement Solutions (Permit Smarti) took over the contract from RingGo, which went live from 11 January. The change of supplier will not affect the current charge for permits.

Customers who use the permit system will have received a letter in advance of the changes, with an email reminder also sent to them three weeks before their permit is due to expire, to provide instructions on how to complete their renewal. Any new customers will be able to log on to the council website, where all the relevant details will be available explaining how to apply for a new permit.